cd99 Terms and Conditions

1. General Provisions

cd99 operates an online casino and sports betting platform for players in Bangladesh. These Terms apply to all services provided through the cd99.cam domain. cd99 reserves the right to change, amend, or update these Terms at any time. Changes take effect as soon as they are published on the website. It is your responsibility to review this page regularly.

These Terms are written in English and apply to users in Bangladesh. In the event of any dispute, the English version shall be considered final.

2. Eligibility and Account Registration

2.1 Age Requirement

To use cd99's services, you must be 21 years of age or older. Access to or use of the platform by minors is strictly prohibited. cd99 may request identification or proof of age at any time to verify your age.

2.2 Single Account Policy

Each user may create only one account. Creating multiple accounts is strictly prohibited and may result in account suspension or permanent closure. Any bonuses or winnings obtained through the use of multiple accounts will be forfeited.

2.3 Accuracy of Registration Information

All information provided at the time of registration must be accurate, complete, and truthful. Providing false information is a violation of these Terms and may result in account closure. If any of your information changes, please update it as soon as possible.

2.4 Account Security

It is your responsibility to keep your login credentials (username and password) confidential and secure. You are solely responsible for all activities carried out through your account. If you suspect unauthorized access to your account, contact us immediately.

3. Financial Transactions and Payments

3.1 Deposits

The minimum deposit amount at cd99 is ৳100. Accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer. Once a deposit is verified, it will be credited to your account. For any transaction issues, please contact our support team.

3.2 Withdrawals

The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 5 to 30 minutes. Identity verification may be required before a withdrawal request is processed. Withdrawals must be made through the same method used for the deposit.

3.3 Currency

All transactions on cd99 are conducted in Bangladeshi Taka (BDT / ৳). For foreign currency conversions, the prevailing exchange rate will apply and additional charges may be incurred.

3.4 Transaction Limits

To ensure security and responsible gaming, cd99 may set individual deposit and withdrawal limits as needed. Our support team can inform you about the limits applicable to your account.

4. Bonuses and Promotions

4.1 Welcome Bonus

New members are eligible to receive a 200% bonus of up to ৳15,000 on their first deposit. To receive this bonus, the applicable wagering requirements must be met. The wagering requirement for the welcome bonus is 20 times the bonus amount.

4.2 General Bonus Terms

• Each bonus offer has its own specific terms, which will be communicated at the time the bonus is issued.
• Bonus funds cannot be withdrawn directly without completing the wagering requirements.
• Attempting to claim the same bonus more than once may result in account suspension.
• Bonuses may only be used for personal entertainment purposes.
• cd99 reserves the right to modify, suspend, or cancel any bonus offer at any time.

4.3 VIP Program

cd99 has four VIP tiers — Bronze, Silver, Gold, and Platinum. Weekly cashback and other benefits apply at each tier. The decision to change a user's VIP tier is entirely at cd99's discretion. cd99 reserves the right to modify the terms of the VIP program at any time.

5. Game Rules

5.1 Fair Play

cd99 is committed to fair play and transparency. All game outcomes are determined impartially. Any attempt to manipulate game outcomes will result in account termination.

5.2 Prohibited Activities

The following activities are strictly prohibited:

• Using any software, bots, or automated methods to play games.
• Using an account for the purpose of bonus abuse or bonus hunting.
• Creating multiple accounts or using another person's account.
• Using fraudulent payment methods.
• Attempting unauthorized access to the platform's security systems.
• Harassing or behaving disrespectfully toward other players.

5.3 Technical Errors

If the outcome of any game is affected by a server outage, connection issue, or software error, cd99 reserves the right to void that round. In such cases, the wagered amount will be refunded.

6. Account Suspension and Closure

6.1 Account Closure by cd99

cd99 may suspend or permanently close an account without prior notice in any of the following circumstances:

• Violation of any provision of these Terms.
• Providing a false identity or false information.
• Suspicion of fraudulent activity.
• Suspicion of money laundering or illegal activity.
• Extended period of account inactivity.

6.2 Account Closure by the User

If you wish to close your account voluntarily, please submit a request through our 24/7 live chat or by email. All pending transactions will be completed before the account is closed, and any remaining balance will be returned where applicable.

7. Privacy and Data Protection

cd99 uses SSL encryption to protect your personal information. We do not sell or rent your information to third parties. To learn more about how we collect and process data, please read our Privacy Policy.

Identity documents you provide for account verification (national ID card, passport, etc.) are stored securely and used solely for verification purposes.

8. Responsible Gaming

cd99 firmly believes in responsible gaming. We want all our users to enjoy gaming as a source of entertainment, not as a source of income. The following protective tools are available on our platform:

• The ability to set deposit limits.
• A self-exclusion option.
• The ability to set a cooling-off period.
• The ability to review your gaming history.

To learn more about responsible gaming, please visit our Responsible Gaming page. If you are experiencing problems related to gaming, please contact our support team.

9. Intellectual Property

All content on the cd99 website — including logos, designs, text, graphics, software, and other materials — is protected under cd99's intellectual property rights. Reuse, redistribution, or modification of these materials without prior permission is prohibited.

The intellectual property of content belonging to game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt, etc.) remains reserved under their respective companies.

10. Limitation of Liability

cd99 accepts no liability for the following:

• Games being interrupted due to internet connection issues.
• Transactions being delayed due to an outage by a third-party payment provider.
• Access to your account being disrupted due to issues with your device or software.
• Any loss resulting from sharing your login credentials with another person.

cd99 always strives to provide a safe and uninterrupted service, however occasional temporary disruptions may occur for technical reasons.

11. Dispute Resolution

For any dispute or complaint, please first contact us through our 24/7 live chat or by email at [email protected]. Our support team will make every effort to resolve the issue.

An initial response will be provided within 7 business days of a complaint being submitted. Complex matters may take additional time to resolve, but you will be kept regularly updated.

12. Changes to Terms

cd99 reserves the right to modify these Terms at any time. Users will be given as much advance notice as reasonably possible for significant changes. Continued use of the platform after any changes will be taken as your acceptance of the revised Terms.

The latest version of these Terms will always be available at cd99.cam/terms-conditions. You are advised to visit this page regularly.

13. Contact

If you have any questions or comments about these Terms, please contact us:

• 24/7 Live Chat — support available in Bengali
• Email: [email protected]
• Website: cd99.cam

Our support team is available around the clock in Bengali. Feel free to reach out whenever you need help.